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Privacy Policy

At Ingleton Pharmacy, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and pharmacy services.

1. Who We Are

Ingleton Pharmacy is a community pharmacy located in the heart of Ingleton, North Yorkshire. We are proud to serve our local community with a wide range of NHS and private services.

We operate from Bank View, 37 Main Street, Ingleton, Carnforth, LA6 3EH, United Kingdom, and are dedicated to offering accessible, friendly, and professional healthcare support tailored to your needs.

Ingleton Pharmacy is registered with the General Pharmaceutical Council (GPhC) and operates in full compliance with UK healthcare and data protection regulations.

📍 Ingleton Pharmacy, Bank View, 37 Main St, Ingleton, Carnforth LA6 3EH, United Kingdom

📞 01524 241365

✉️ ingleton.pharmacy@nhs.net

2. What Data We Collect

We may collect the following personal data when you use our website, contact us, or use our services:

Full name

Date of birth

Contact details (phone number, email address, postal address)

NHS number (if applicable)

Medical and prescription history (only as required for dispensing)

Payment information (if applicable)

3. How We Use Your Information

We use your personal data for the following purposes:

To process and manage prescriptions and healthcare services

To contact you regarding your orders, appointments, or health queries

To comply with legal or regulatory obligations

To improve the quality and safety of our services

To send important service updates or reminders (with your consent)

We do not sell your data to third parties.

4. Sharing Your Information

We only share your data when absolutely necessary, including:

With your GP or NHS services (for prescription and medical care coordination)

With our delivery partners (for medication delivery)

With legal or regulatory bodies when required by law

With third-party service providers who assist in our operations (e.g. IT support) — all of whom are under strict data protection agreements

5. How We Store Your Data

Your data is stored securely in password-protected systems.

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Any paper records are stored securely and destroyed safely when no longer needed.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Correct any inaccurate or incomplete information

Request erasure of your data (in certain cases)

Object to or restrict certain types of data processing

Withdraw your consent at any time (where consent is the basis for processing)

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please email us at ingleton.pharmacy@nhs.net

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us at:

📍 Ingleton Pharmacy, Bank View, 37 Main St, Ingleton, Carnforth LA6 3EH, United Kingdom

📞 01524 241365

✉️ ingleton.pharmacy@nhs.net

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