Refund Policy
At Ingleton Pharmacy, patient safety is our top priority. Due to the nature of pharmaceutical products, we follow strict regulations regarding refunds.
Medicines and Prescriptions
No refunds or exchanges can be given on prescription medications, over-the-counter medicines, or healthcare products once they have been dispensed or delivered, unless:
The item was supplied in error
The product is faulty or damaged upon receipt
Non-Medical Products
Refunds or exchanges on non-medicinal items (e.g. toiletries, health accessories) may be possible if:
The item is unused, unopened, and returned within 7 days
Proof of purchase is provided
How to Request a Refund
If you believe you've received an incorrect or faulty item, please contact us within 48 hours of receiving your order.
📞 01524 241365