Terms & Conditions

1. General Information
This website is owned and operated by Ingleton Pharmacy. We are a registered UK pharmacy, regulated by the General Pharmaceutical Council (GPhC). All medicines and healthcare advice provided are dispensed by qualified professionals in accordance with applicable healthcare laws.

2. Use of Website
This website is intended for residents of the United Kingdom only.
By using this website, you confirm that you are at least 18 years of age.
You agree not to misuse this website or its services, including the transmission of harmful software or content.

3. Medical Advice Disclaimer
Information on this website is for general informational purposes and does not replace professional medical advice. Always consult with a healthcare professional before starting any treatment or medication.

4. Prescriptions & Orders
Prescription medication will only be dispensed upon receipt of a valid prescription.
We reserve the right to verify prescriptions with the issuing doctor or reject prescriptions that raise safety concerns.
Orders placed through our website are subject to availability and pharmacist approval.

5. Repeat Prescription Service
Our Repeat Prescription service is subject to verification with your GP surgery.
You must inform us of any changes in your medical condition or medication before each order.

6. Delivery
We offer free local delivery for eligible prescriptions within our service area.
We aim to dispatch items promptly, but delivery times may vary.
Ingleton Pharmacy is not liable for delays outside our control (e.g. postal service disruptions).

7. Returns & Refunds
For safety reasons, medicines cannot be returned or refunded once dispensed unless they are faulty or dispensed in error. If you believe you've received the wrong item or there is an issue with your order, please contact us within 48 hours of receipt.

8. Privacy Policy
Your personal data will be handled in accordance with our Privacy Policy, available on our website. We are committed to complying with GDPR and ensuring the confidentiality of your health information.

9. Limitation of Liability
Ingleton Pharmacy is not responsible for:
Losses or damages caused by misuse of our website.
Health issues arising from self-medication or misuse of products.
Inaccurate or outdated information posted on the website.

10. Changes to Terms
We reserve the right to update or amend these terms at any time without prior notice. Please review this page regularly to stay informed.